Gartner调查显示，仅13%的企业从AI获得显著回报
Only 13 percent of companies see real returns from AI, Gartner survey finds
Gartner对2,002名CIO及其他技术领导者的调查显示，仅13%的受访者称AI带来了显著或变革性回报。58%的CIO被要求通过AI节省成本，但51%预计AI会增加技术栈总运营成本；44%的CEO难以向利益相关者证明AI带来的财务回报。尽管回报尚不确定，75%的CEO计划增加技术支出。
调查呈现了企业AI投入回报、降本任务与成本预期之间的落差，也显示多数CEO仍计划增加技术支出。
Most companies still can't turn their AI spending into real business value. Only 13 percent of respondents report major or transformative returns from AI, according to a Gartner survey of 2,002 CIOs and other technology leaders presented at the Gartner IT Symposium in Orlando.
58 percent of CIOs are tasked with delivering cost savings through AI, yet 51 percent expect AI to raise total operating costs for their tech stack. 44 percent of CEOs struggle to demonstrate AI-driven financial returns to stakeholders. Gartner analyst Alicia Mullery sees a growing gap between the "innovation race" vendors are running and the "outcomes race" companies need to win. The companies that succeed decide early which projects are worth pursuing and which to shut down, even those already in production. They also plan proactively for how AI agents will reshape job roles.
Not everyone shares the impatience. Bloomberg CEO Vlad Kliatchko says it's too early to measure AI's economic payoff. His company is investing because it believes this is the right moment. Yet even with uncertain returns, 75 percent of CEOs plan to increase their technology spending, according to Gartner.
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来源：The Decoder · the-decoder.com